Data Protection Policy

1xpartner Privacy Policy — How Your Information Is Protected

At 1xpartner, your personal data matters to us. This policy explains in detail how your information is collected, used, and stored, and outlines your rights as a user.

Last Updated: January 2026

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What Information Is Collected?

Various types of information are collected when you register and use 1xpartner. The purpose is to provide you with a secure, seamless, and personalized experience.

Account Information

  • Full name, date of birth, and gender.
  • Email address and mobile number.
  • National ID or passport details (for KYC verification).
  • Residential address.

Technical & Transaction Data

  • Device type, operating system, and browser information.
  • IP address and login timestamps.
  • Payment methods (bKash, Rocket, Nagad) and BDT transaction records.
  • Betting activity and platform usage history.

All collected data is used solely for its stated purpose, and no unnecessary information is gathered.

How Is the Collected Information Used?

Identity Verification

Your personal information is used during the KYC process to verify your age and identity, ensuring the security of the platform.

Payment Processing

Payment details are required to securely process BDT deposits and withdrawals. Transaction records help ensure full financial transparency.

Customer Support

Your account information is used during troubleshooting and support to ensure you receive accurate assistance.

Service Improvement

User experience data is analyzed to make the platform more refined and user-friendly.

Relevant Offers

Relevant bonuses and offers are displayed based on your preferences and usage history.

Fraud Prevention

Data is analyzed to detect unauthorized access and suspicious activity.

What Should You Know About Cookies and Tracking Technologies?

The 1xpartner website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on future visits.

Essential Cookies

These are essential for maintaining login sessions, security checks, and core platform functionality. Disabling them will prevent the platform from working properly.

Functional Cookies

Used to remember your preferred language, theme, and dashboard settings, so you don't have to reconfigure them every time you log in.

Analytics Cookies

Data on which pages are visited most and which sections are most popular is collected to improve the platform. This information is analyzed in aggregate, not at an individual level.

Cookie Controls

You can disable cookies through your browser settings, though this may affect certain features of the platform.

How Is Data Storage and Security Ensured?

Encryption & Security Measures

All data transmitted on 1xpartner is protected by industry-standard SSL encryption. Your payment details and personal data are stored in encrypted form.

  • Data stored on our servers is encrypted.
  • Firewalls are active to prevent unauthorized access.
  • Regular security audits are conducted.
  • Staff access to data is limited to the minimum necessary.

Data Retention Period

Your data is retained for as long as your account remains active. Following account closure, certain data may be kept for a specified period to meet legal and regulatory requirements.

  • Transaction records: minimum 5 years after account closure.
  • KYC documents: as required by law.
  • Betting history: retained for the duration your account remains active.
  • Your data is securely deleted once it is no longer needed.

Is Your Information Shared with Third Parties?

1xpartner does not sell or commercially share your personal information with third parties. However, your data may be shared in the following limited circumstances:

  • Payment Provider: Payment service providers such as bKash, Rocket, and Nagad receive the necessary information to process your transactions.
  • Legal Obligations: Information may be disclosed in compliance with court orders or official government investigations.
  • Identity Verification Service: Limited data may be shared with authorized verification agencies as part of the KYC process.
  • Technology Partner: Technology service providers that support platform operations may access operational data, but are not permitted to use it for their own purposes.

What Rights Do You Have Over Your Data?

Right to Access Your Data

You can request access to your stored data on 1xpartner at any time. Most information is directly accessible through your account settings.

Right to Rectification

If any of your information is incorrect or outdated, you may request a correction. This can be done through our support team.

Right to Erasure

You may request deletion of your personal data by closing your account. Some data may be retained for a specified period due to legal obligations.

Policy Updates & Contact Information

1xpartner may update this Privacy Policy at any time. For significant changes, notice will be provided via your registered email or on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions or concerns about your data privacy, or to request access to or deletion of your data, please contact us through the following:

Email: [email protected]

For general inquiries, please visit our FAQ Log in to your account for direct Live Chat support. 1xpartner is committed to keeping your information secure at all times.

This Privacy Policy has been developed in accordance with applicable data protection regulations in Bangladesh.

Your Data Is Safe — Join With Confidence

At 1xpartner, your privacy is our top priority. Open an account today and enjoy entertainment in a safe and secure environment.

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